Frequently Asked Questions
Everything you need to know about your RBX Active experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return policy for activewear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I determine my size in RBX Active gear?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for increased compression.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are usually unable to make changes or cancellations. Please double-check your shipping address and cart before finalizing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment options like Afterpay.